Under the multi-year cooperation framework signed by Zhixing Era and Ray Maple, the parties will strengthen localized implementation, delivery and service support for customized AI software based on the practical needs of overseas enterprise customers. In enterprise AI projects, software capabilities can better serve day-to-day operations only when they are effectively connected with a customer’s business processes, management practices and existing systems. The focus of this collaboration is to keep market engagement, solution adaptation and project delivery connected, rather than simply replicating standardized features in different markets.
Throughout this work, the parties will prioritize project implementability and avoid substituting a single solution for an understanding of a specific business. Differences in customers’ approaches to requirements articulation and internal coordination, as well as in their system conditions, will be important considerations in solution adaptation and delivery planning.
Ray Maple will contribute its market network and channel coordination, helping the parties engage more closely with overseas enterprise customers on requirements discussions and project advancement. Zhixing Era will provide customized AI software capabilities together with related implementation, delivery and service support. The parties will organize work collaboratively across market insight, requirements clarification, solution design, system integration, go-live support and ongoing optimization, enabling early-stage communication to connect more effectively with subsequent technical and delivery arrangements.
At the beginning of each project, the project team will use the customer’s specific application scenarios as a starting point to understand business objectives, scope of use, system environment and workflows that need to be connected. At this stage, clarifying requirements boundaries and implementation priorities can establish a common foundation for subsequent solution design and project planning. For projects that need to connect with existing systems, the parties will adapt interfaces, system workflows and usage patterns according to actual circumstances, and will address items requiring coordination through ongoing communication during implementation.
Localized delivery is not limited to the configuration of software features. It will also address the fit between service organization and the way customers actually operate. Enterprises in different markets may differ in communication practices, business terminology, internal collaboration and project pace. The parties will incorporate these differences into requirements clarification, solution adaptation and go-live support, creating a project organization approach that is better aligned with local enterprise needs. This arrangement is intended to reduce misunderstandings during communication and handoffs and help customers apply solutions more smoothly in real business scenarios.
Once a solution enters implementation and go-live stages, the parties will continue coordinating around project progress, user feedback and changes in business needs. Where further optimization is required, Zhixing Era will provide relevant support based on its customized AI software capabilities, while Ray Maple will help maintain continuity in customer communication through market-side coordination. By connecting requirements feedback, solution optimization and service support, the cooperation can establish a clearer workflow for ongoing cross-regional delivery.
To make localized arrangements part of project execution, the parties will also give attention to clear project materials, role assignments and communication cadence. Business requirements, technical conditions and service expectations raised by a customer need to be conveyed consistently between market communication, solution design and implementation support. Only after this foundation is clear can software configuration and delivery arrangements be more closely connected with the customer’s actual operating environment.
Projects in different markets will progress according to local customers’ actual requirements, with implementation and service arrangements tailored to the relevant use cases. Under the long-term cooperation framework, Zhixing Era and Ray Maple will continue to refine their localized collaboration mechanisms, improve the service adaptability of customized AI software in overseas enterprise environments, and steadily advance market development and project delivery.
Company:Zhixing Era Official
Email:zxsd13382665416@163.com
Website:https://prod.smarttimeai.cn/